British Airways investiga un robo masivo de datos de tarjetas de pago de sus clientes

British Airways ha anunciado este jueves que está investigando un supuesto robo masivo de datos en línea que podría involucrar a 380.000 tarjetas de pago tras un fallo informático.

Según el comunicado hecho público por la compañía, del grupo de aviación hispano-británico IAG, los datos que se han visto “comprometidos” corresponden a los clientes que hicieron reservas en su sitio web y a través de la aplicación móvil “entre el pasado 21 de agosto y el 5 de septiembre”.
Los datos de los pasaportes no se han visto afectados

El presidente y consejero delegado de Britsh Airways, Alex Cruz, aconseja a los clientes que crean “que se han visto afectados por el incidente que se pongan en contacto con su banco o emisor de la tarjeta y sigan sus recomendaciones”y lamenta “profundamente esta perturbación causada por la actividad delictiva”. Cruz asegura que el grupo se toma “muy en serio” la protección de los datos personales de sus clientes.

La empresa, que se pondrá en contacto con los afectados, asegura que los datos sobre los pasaportes de los viajeros no se han visto comprometidos. El sitio web de la British Airways y su aplicación móvil han “vuelto a la normalidad”, y se puede realizar el check-in normalmente en línea.

Desde principios de año, el grupo IAG, que integra además de a British Airways a Iberia, Vueling y Airlingus, transportó a más de 75 millones de pasajeros.

60 comentarios sobre “British Airways investiga un robo masivo de datos de tarjetas de pago de sus clientes

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